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  • About Us
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    • Voice Self Service
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    • Dynamic Contact Center Manager
    • Configuration Management Solution
    • Genesys Adapter
      • Genesys Adapter for Oracle CX Cloud
      • Genesys Workspace Salesforce Integration
      • Genesys Adapter for Servicenow
    • Agent Interaction Desktop
    • Genesys Work Force Management
    • Survey Solution
    • Contact Center Testing – STAMP | IVR Testing
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    • Softphone
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Tag Archives: CRM

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Dec12019

Pointel is proud to be one of the first 27 companies globally to achieve Maturity Level 3 in CMMI-DEV V2.0

CMMIDecember 1, 2019

CMMI is a process model that provides a globally recognized set of best practices and support for organizations to benchmark…

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