Web-based application

Enhance your customer and agent experience

Agents can save their significant time on resolving the customer expectations effectively through our unified enterprise application “SoftPhone”. SoftPhone allows you to easily manage your customer interactions as the customer information pop-ups on the desktop screen. SoftPhone is the web-based application that provides contact center agent’s status information like login, ready, not ready, logout and exit. Simply deploy the application and experience the standard SoftPhone features that enhance your customer and agent experience.

Key Benefits

  • Scalable and Reliable solutions to customers that enhance business goals
  • HASSLE free, deployment and maintenance
  • Minimum training required for agents that save time and money.
  • Reduce manual work with integrated third party applications
  • Maximize Agent productivity with auto answer feature.

Let us improve your business!