Pointel understands the value of customer journey in a typical customer service vibes and provides a momentous and structured view of how your contact center functions – What it does and what it can do to brand your logo. More than consulting, Pointel engage with customer as a strategic partner to help organizations by assessing their people, process and technology.
Pointel will make lawful business cases to yield greater business efficiencies and save cost. We work with customer to assess business context and tailor their needs viz staged ROI – based agreement.